diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md index 0854e9fa..34836765 100644 --- a/.github/ISSUE_TEMPLATE/bug_report.md +++ b/.github/ISSUE_TEMPLATE/bug_report.md @@ -9,46 +9,33 @@ assignees: '' ### Operating Systems ### -# README & DELETE # - ---BEGIN HELP--- +Remember: Delete the help text (between `---BEGIN HELP---` and `---END HELP---`). +Technical support: https://symless.com/contact/customer-support?help-option=GitHub + For example: -Server: exampleOS 10.13 -Client: Foobar XP +Server: niceOS 10.42 +Client: Awesome XP SP13 -Note: Please use this issue tracker only for raising bugs. - -- Feature requests: https://symless.com/forums/forum/18-feature-ideas/ -- Technical support: https://symless.com/contact/customer-support?help-option=GitHub - -It's very important that you distinguish which operating system is the client and which -is the server. The server is the computer that the mouse and keyboard are shared from. - -Remember: Delete the `# README & DELETE #` sections (including `---BEGIN HELP---` and -`---END HELP---`). +Please distinguish which operating system is the client and which is the server. The server is the computer that the mouse and keyboard are shared from. ---END HELP--- ### Synergy Version ### -# README & DELETE # - ---BEGIN HELP--- If you're not using the latest version of Synergy, please update first: https://symless.com/synergy/downloads -Please don't rely on Linux package manager versioning, they sometimes get it wrong. -If using the command line, you can use the `--version` arg to get your installed -Synergy version, like so: +Please don't rely on Linux package manager versioning, they often get it wrong. If using the command line, you can use the `--version` arg to get your installed Synergy version, like so: Synergy 1: `synergys --version` Synergy 2: `synergy-core --server --version` -If you're using the Synergy 1 config app (main Synergy app) then go to the Help -menu, and click About. In Synergy 2 Beta, the version is displayed at all times. +If you're using the Synergy 1 config app (main Synergy app) then go to the Help menu, and click About. In Synergy 2 Beta, the version is displayed at all times. ---END HELP--- @@ -56,8 +43,7 @@ menu, and click About. In Synergy 2 Beta, the version is displayed at all times. ---BEGIN HELP--- -This is the most important part. Try to remember exactly what exact steps caused -the bug. Please make sure the steps are numbered and concise, like so: +This is the most important part. Try to remember exactly what exact steps caused the bug. Please make sure the steps are numbered and concise, like so: 1. Do a little dance 2. Make a little love @@ -76,14 +62,12 @@ Before submitting, try to reproduce the bug based on the steps you provided. ---BEGIN HELP--- -Please do not paste entire logs here, it looks really silly. Instead, upload your logs, -and share the URLs to the uploaded logs. Here's how you that: +Please do not paste entire logs here, it looks really silly. Instead, upload your logs, and share the URLs to the uploaded logs. Here's how you that: Synergy 1: https://symless.com/help/s1-troubleshooting/s1-sending-logs Synergy 2: https://symless.com/help/s2-troubleshooting/s2-sending-logs -Make sure you say which log is for which computer, and also which computer is the -client and which one is the server. This helps to avoid any confusion. +Make sure you say which log is for which computer, and also which computer is the client and which one is the server. This helps to avoid any confusion. ---END HELP--- @@ -93,7 +77,7 @@ client and which one is the server. This helps to avoid any confusion. ---BEGIN HELP--- -* Attach screenshots +* Attach any screenshots * What maybe causing it? * Are there any workarounds? * What other apps are you running?