Update issue templates

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Nick Bolton 2019-05-14 12:15:22 +01:00 committed by GitHub
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---
name: Bug report
about: Create a report to help us improve
title: Client goes crazy when I mash the keyboard
labels: bug
assignees: ''
---
### Operating Systems ###
# README & DELETE #
---BEGIN HELP---
For example:
Server: exampleOS 10.13
Client: Foobar XP
Note: Please use this issue tracker only for raising bugs.
- Feature requests: https://symless.com/forums/forum/18-feature-ideas/
- Technical support: https://symless.com/contact/customer-support?help-option=GitHub
It's very important that you distinguish which operating system is the client and which
is the server. The server is the computer that the mouse and keyboard are shared from.
Remember: Delete the `# README & DELETE #` sections (including `---BEGIN HELP---` and
`---END HELP---`).
---END HELP---
### Synergy Version ###
# README & DELETE #
---BEGIN HELP---
If you're not using the latest version of Synergy, please update first:
https://symless.com/synergy/downloads
Please don't rely on Linux package manager versioning, they sometimes get it wrong.
If using the command line, you can use the `--version` arg to get your installed
Synergy version, like so:
Synergy 1: `synergys --version`
Synergy 2: `synergy-core --server --version`
If you're using the Synergy 1 config app (main Synergy app) then go to the Help
menu, and click About. In Synergy 2 Beta, the version is displayed at all times.
---END HELP---
### Steps to Reproduce ###
---BEGIN HELP---
This is the most important part. Try to remember exactly what exact steps caused
the bug. Please make sure the steps are numbered and concise, like so:
1. Do a little dance
2. Make a little love
3. Get down tonight
Expected: Awesome things to happen
Actual: Not so awesome things happened
Before submitting, try to reproduce the bug based on the steps you provided.
---END HELP---
### Log URLs ###
# README & DELETE #
---BEGIN HELP---
Please do not paste entire logs here, it looks really silly. Instead, upload your logs,
and share the URLs to the uploaded logs. Here's how you that:
Synergy 1: https://symless.com/help/s1-troubleshooting/s1-sending-logs
Synergy 2: https://symless.com/help/s2-troubleshooting/s2-sending-logs
Make sure you say which log is for which computer, and also which computer is the
client and which one is the server. This helps to avoid any confusion.
---END HELP---
### Extra Info ###
# README & DELETE #
---BEGIN HELP---
* Attach screenshots
* What maybe causing it?
* Are there any workarounds?
* What other apps are you running?
* Does it stop you using Synergy entirely?
* Did restarting Synergy or the computer help?
* Is there anything else you can think of
---END HELP---

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---
name: Feature request
about: Suggest an idea for this project
title: Make beep sound when moving from client to server
labels: enhancement
assignees: ''
---
**Is your feature request related to a problem? Please describe.**
A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
**Describe the solution you'd like**
A clear and concise description of what you want to happen.
**Describe alternatives you've considered**
A clear and concise description of any alternative solutions or features you've considered.
**Additional context**
Add any other context or screenshots about the feature request here.