105 lines
2.6 KiB
Markdown
105 lines
2.6 KiB
Markdown
|
---
|
||
|
|
name: Bug report
|
||
|
|
about: Create a report to help us improve
|
||
|
|
title: Client goes crazy when I mash the keyboard
|
||
|
|
labels: bug
|
||
|
|
assignees: ''
|
||
|
|
|
||
|
|
---
|
||
|
|
|
||
|
|
### Operating Systems ###
|
||
|
|
|
||
|
|
# README & DELETE #
|
||
|
|
|
||
|
|
---BEGIN HELP---
|
||
|
|
|
||
|
|
For example:
|
||
|
|
|
||
|
|
Server: exampleOS 10.13
|
||
|
|
Client: Foobar XP
|
||
|
|
|
||
|
|
Note: Please use this issue tracker only for raising bugs.
|
||
|
|
|
||
|
|
- Feature requests: https://symless.com/forums/forum/18-feature-ideas/
|
||
|
|
- Technical support: https://symless.com/contact/customer-support?help-option=GitHub
|
||
|
|
|
||
|
|
It's very important that you distinguish which operating system is the client and which
|
||
|
|
is the server. The server is the computer that the mouse and keyboard are shared from.
|
||
|
|
|
||
|
|
Remember: Delete the `# README & DELETE #` sections (including `---BEGIN HELP---` and
|
||
|
|
`---END HELP---`).
|
||
|
|
|
||
|
|
---END HELP---
|
||
|
|
|
||
|
|
### Synergy Version ###
|
||
|
|
|
||
|
|
# README & DELETE #
|
||
|
|
|
||
|
|
---BEGIN HELP---
|
||
|
|
|
||
|
|
If you're not using the latest version of Synergy, please update first:
|
||
|
|
https://symless.com/synergy/downloads
|
||
|
|
|
||
|
|
Please don't rely on Linux package manager versioning, they sometimes get it wrong.
|
||
|
|
If using the command line, you can use the `--version` arg to get your installed
|
||
|
|
Synergy version, like so:
|
||
|
|
|
||
|
|
Synergy 1: `synergys --version`
|
||
|
|
Synergy 2: `synergy-core --server --version`
|
||
|
|
|
||
|
|
If you're using the Synergy 1 config app (main Synergy app) then go to the Help
|
||
|
|
menu, and click About. In Synergy 2 Beta, the version is displayed at all times.
|
||
|
|
|
||
|
|
---END HELP---
|
||
|
|
|
||
|
|
### Steps to Reproduce ###
|
||
|
|
|
||
|
|
---BEGIN HELP---
|
||
|
|
|
||
|
|
This is the most important part. Try to remember exactly what exact steps caused
|
||
|
|
the bug. Please make sure the steps are numbered and concise, like so:
|
||
|
|
|
||
|
|
1. Do a little dance
|
||
|
|
2. Make a little love
|
||
|
|
3. Get down tonight
|
||
|
|
|
||
|
|
Expected: Awesome things to happen
|
||
|
|
Actual: Not so awesome things happened
|
||
|
|
|
||
|
|
Before submitting, try to reproduce the bug based on the steps you provided.
|
||
|
|
|
||
|
|
---END HELP---
|
||
|
|
|
||
|
|
### Log URLs ###
|
||
|
|
|
||
|
|
# README & DELETE #
|
||
|
|
|
||
|
|
---BEGIN HELP---
|
||
|
|
|
||
|
|
Please do not paste entire logs here, it looks really silly. Instead, upload your logs,
|
||
|
|
and share the URLs to the uploaded logs. Here's how you that:
|
||
|
|
|
||
|
|
Synergy 1: https://symless.com/help/s1-troubleshooting/s1-sending-logs
|
||
|
|
Synergy 2: https://symless.com/help/s2-troubleshooting/s2-sending-logs
|
||
|
|
|
||
|
|
Make sure you say which log is for which computer, and also which computer is the
|
||
|
|
client and which one is the server. This helps to avoid any confusion.
|
||
|
|
|
||
|
|
---END HELP---
|
||
|
|
|
||
|
|
### Extra Info ###
|
||
|
|
|
||
|
|
# README & DELETE #
|
||
|
|
|
||
|
|
---BEGIN HELP---
|
||
|
|
|
||
|
|
* Attach screenshots
|
||
|
|
* What maybe causing it?
|
||
|
|
* Are there any workarounds?
|
||
|
|
* What other apps are you running?
|
||
|
|
* Does it stop you using Synergy entirely?
|
||
|
|
* Did restarting Synergy or the computer help?
|
||
|
|
* Is there anything else you can think of
|
||
|
|
|
||
|
|
---END HELP---
|