Update issue templates

.github/ISSUE_TEMPLATE/bug_report.md

@@ -9,46 +9,33 @@ assignees: ''
 
 ### Operating Systems ###
 
-# README & DELETE #
-
 ---BEGIN HELP---
 
+Remember: Delete the help text (between `---BEGIN HELP---` and `---END HELP---`).
+Technical support: https://symless.com/contact/customer-support?help-option=GitHub
+
 For example:
 
-Server: exampleOS 10.13
+Server: niceOS 10.42
-Client: Foobar XP
+Client: Awesome XP SP13
 
-Note: Please use this issue tracker only for raising bugs.
+Please distinguish which operating system is the client and which is the server. The server is the computer that the mouse and keyboard are shared from.
-
-- Feature requests: https://symless.com/forums/forum/18-feature-ideas/
-- Technical support: https://symless.com/contact/customer-support?help-option=GitHub
-
-It's very important that you distinguish which operating system is the client and which
-is the server. The server is the computer that the mouse and keyboard are shared from.
-
-Remember: Delete the `# README & DELETE #` sections (including `---BEGIN HELP---` and
-`---END HELP---`).
 
 ---END HELP---
 
 ### Synergy Version ###
 
-# README & DELETE #
-
 ---BEGIN HELP---
 
 If you're not using the latest version of Synergy, please update first:
 https://symless.com/synergy/downloads
 
-Please don't rely on Linux package manager versioning, they sometimes get it wrong.
+Please don't rely on Linux package manager versioning, they often get it wrong. If using the command line, you can use the `--version` arg to get your installed Synergy version, like so:
-If using the command line, you can use the `--version` arg to get your installed
-Synergy version, like so:
 
 Synergy 1: `synergys --version`
 Synergy 2: `synergy-core --server --version`
 
-If you're using the Synergy 1 config app (main Synergy app) then go to the Help
+If you're using the Synergy 1 config app (main Synergy app) then go to the Help menu, and click About. In Synergy 2 Beta, the version is displayed at all times.
-menu, and click About. In Synergy 2 Beta, the version is displayed at all times.
 
 ---END HELP---
 
@@ -56,8 +43,7 @@ menu, and click About. In Synergy 2 Beta, the version is displayed at all times.
 
 ---BEGIN HELP---
 
-This is the most important part. Try to remember exactly what exact steps caused
+This is the most important part. Try to remember exactly what exact steps caused the bug. Please make sure the steps are numbered and concise, like so:
-the bug. Please make sure the steps are numbered and concise, like so:
 
 1. Do a little dance
 2. Make a little love
@@ -76,14 +62,12 @@ Before submitting, try to reproduce the bug based on the steps you provided.
 
 ---BEGIN HELP---
 
-Please do not paste entire logs here, it looks really silly. Instead, upload your logs,
+Please do not paste entire logs here, it looks really silly. Instead, upload your logs, and share the URLs to the uploaded logs. Here's how you that:
-and share the URLs to the uploaded logs. Here's how you that:
 
 Synergy 1: https://symless.com/help/s1-troubleshooting/s1-sending-logs
 Synergy 2: https://symless.com/help/s2-troubleshooting/s2-sending-logs
 
-Make sure you say which log is for which computer, and also which computer is the
+Make sure you say which log is for which computer, and also which computer is the client and which one is the server. This helps to avoid any confusion.
-client and which one is the server. This helps to avoid any confusion.
 
 ---END HELP---
 
@@ -93,7 +77,7 @@ client and which one is the server. This helps to avoid any confusion.
 
 ---BEGIN HELP---
 
-* Attach screenshots
+* Attach any screenshots
 * What maybe causing it?
 * Are there any workarounds?
 * What other apps are you running?