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Code Issues Projects Releases Wiki Activity

Update issue templates

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Nick Bolton 2019-05-14 12:30:34 +01:00 committed by GitHub
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.github/ISSUE_TEMPLATE/bug_report.md vendored
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@ -9,46 +9,33 @@ assignees: ''
### Operating Systems ### ### Operating Systems ###
# README & DELETE #
---BEGIN HELP--- ---BEGIN HELP---
Remember: Delete the help text (between `---BEGIN HELP---` and `---END HELP---`).
Technical support: https://symless.com/contact/customer-support?help-option=GitHub
For example: For example:
Server: exampleOS 10.13 Server: niceOS 10.42
Client: Foobar XP Client: Awesome XP SP13
Note: Please use this issue tracker only for raising bugs. Please distinguish which operating system is the client and which is the server. The server is the computer that the mouse and keyboard are shared from.
- Feature requests: https://symless.com/forums/forum/18-feature-ideas/
- Technical support: https://symless.com/contact/customer-support?help-option=GitHub
It's very important that you distinguish which operating system is the client and which
is the server. The server is the computer that the mouse and keyboard are shared from.
Remember: Delete the `# README & DELETE #` sections (including `---BEGIN HELP---` and
`---END HELP---`).
---END HELP--- ---END HELP---
### Synergy Version ### ### Synergy Version ###
# README & DELETE #
---BEGIN HELP--- ---BEGIN HELP---
If you're not using the latest version of Synergy, please update first: If you're not using the latest version of Synergy, please update first:
https://symless.com/synergy/downloads https://symless.com/synergy/downloads
Please don't rely on Linux package manager versioning, they sometimes get it wrong. Please don't rely on Linux package manager versioning, they often get it wrong. If using the command line, you can use the `--version` arg to get your installed Synergy version, like so:
If using the command line, you can use the `--version` arg to get your installed
Synergy version, like so:
Synergy 1: `synergys --version` Synergy 1: `synergys --version`
Synergy 2: `synergy-core --server --version` Synergy 2: `synergy-core --server --version`
If you're using the Synergy 1 config app (main Synergy app) then go to the Help If you're using the Synergy 1 config app (main Synergy app) then go to the Help menu, and click About. In Synergy 2 Beta, the version is displayed at all times.
menu, and click About. In Synergy 2 Beta, the version is displayed at all times.
---END HELP--- ---END HELP---
@ -56,8 +43,7 @@ menu, and click About. In Synergy 2 Beta, the version is displayed at all times.
---BEGIN HELP--- ---BEGIN HELP---
This is the most important part. Try to remember exactly what exact steps caused This is the most important part. Try to remember exactly what exact steps caused the bug. Please make sure the steps are numbered and concise, like so:
the bug. Please make sure the steps are numbered and concise, like so:
1. Do a little dance 1. Do a little dance
2. Make a little love 2. Make a little love
@ -76,14 +62,12 @@ Before submitting, try to reproduce the bug based on the steps you provided.
---BEGIN HELP--- ---BEGIN HELP---
Please do not paste entire logs here, it looks really silly. Instead, upload your logs, Please do not paste entire logs here, it looks really silly. Instead, upload your logs, and share the URLs to the uploaded logs. Here's how you that:
and share the URLs to the uploaded logs. Here's how you that:
Synergy 1: https://symless.com/help/s1-troubleshooting/s1-sending-logs Synergy 1: https://symless.com/help/s1-troubleshooting/s1-sending-logs
Synergy 2: https://symless.com/help/s2-troubleshooting/s2-sending-logs Synergy 2: https://symless.com/help/s2-troubleshooting/s2-sending-logs
Make sure you say which log is for which computer, and also which computer is the Make sure you say which log is for which computer, and also which computer is the client and which one is the server. This helps to avoid any confusion.
client and which one is the server. This helps to avoid any confusion.
---END HELP--- ---END HELP---
@ -93,7 +77,7 @@ client and which one is the server. This helps to avoid any confusion.
---BEGIN HELP--- ---BEGIN HELP---
* Attach screenshots * Attach any screenshots
* What maybe causing it? * What maybe causing it?
* Are there any workarounds? * Are there any workarounds?
* What other apps are you running? * What other apps are you running?