2.6 KiB
| name | about | title | labels | assignees |
|---|---|---|---|---|
| Bug report | Create a report to help us improve | Client goes crazy when I mash the keyboard | bug |
Operating Systems
README & DELETE
---BEGIN HELP---
For example:
Server: exampleOS 10.13 Client: Foobar XP
Note: Please use this issue tracker only for raising bugs.
- Feature requests: https://symless.com/forums/forum/18-feature-ideas/
- Technical support: https://symless.com/contact/customer-support?help-option=GitHub
It's very important that you distinguish which operating system is the client and which is the server. The server is the computer that the mouse and keyboard are shared from.
Remember: Delete the # README & DELETE # sections (including ---BEGIN HELP--- and
---END HELP---).
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Synergy Version
README & DELETE
---BEGIN HELP---
If you're not using the latest version of Synergy, please update first: https://symless.com/synergy/downloads
Please don't rely on Linux package manager versioning, they sometimes get it wrong.
If using the command line, you can use the --version arg to get your installed
Synergy version, like so:
Synergy 1: synergys --version
Synergy 2: synergy-core --server --version
If you're using the Synergy 1 config app (main Synergy app) then go to the Help menu, and click About. In Synergy 2 Beta, the version is displayed at all times.
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Steps to Reproduce
---BEGIN HELP---
This is the most important part. Try to remember exactly what exact steps caused the bug. Please make sure the steps are numbered and concise, like so:
- Do a little dance
- Make a little love
- Get down tonight
Expected: Awesome things to happen Actual: Not so awesome things happened
Before submitting, try to reproduce the bug based on the steps you provided.
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Log URLs
README & DELETE
---BEGIN HELP---
Please do not paste entire logs here, it looks really silly. Instead, upload your logs, and share the URLs to the uploaded logs. Here's how you that:
Synergy 1: https://symless.com/help/s1-troubleshooting/s1-sending-logs Synergy 2: https://symless.com/help/s2-troubleshooting/s2-sending-logs
Make sure you say which log is for which computer, and also which computer is the client and which one is the server. This helps to avoid any confusion.
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Extra Info
README & DELETE
---BEGIN HELP---
- Attach screenshots
- What maybe causing it?
- Are there any workarounds?
- What other apps are you running?
- Does it stop you using Synergy entirely?
- Did restarting Synergy or the computer help?
- Is there anything else you can think of
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